Free Shipping on all orders over $75   |  Free in-store pick up

Swim Depot USA logo

Free Shipping on all orders over $75   |  Free in-store pick up

customer service

How Can We Help You?

We accept Visa, Master Card, American Express and Discover.

All payments must be made in full before items are shipped.

Coupons and discount codes:

● Coupon codes cannot be stacked and can only be used once per customer
● Codes are for online orders only, and not applicable in store, unless otherwise stated
● Discounts do not apply to any shipping costs


Unless otherwise stated, codes do not apply to:

● Orders with product quantities of 12 or more
● Customized team store products
● Clearance items
● Items costing over $500
● Items with additional shipping costs

Custom Orders:

  • Allow 2-4 weeks for delivery depending on items ordered.
  • No returns on custom orders.

Free in-store pickup is  available at our retail store at:

Pompano Beach Aquatic Center
820 NE 18th Avenue
Pompano Beach, FL 33060

Please allow additional time to process your order. You will receive an email confirming when your order is ready for pickup.

Orders that total $75.01 (USD) or more will receive free shipping.

Some exclusions apply:

  • Free shipping is valid to addresses within the continental United States
  • Free shipping is valid to ONLINE ORDERS only
  • Free shipping is valid to orders totaling $75.01 or more BEFORE taxes are calculated
  • Some products are excluded from free shipping on orders $75 and over
    -product indicates “Additional Shipping Charges Apply”


Other details regarding domestic shipping rates are as follows:

  • We do not ship on Saturday and Sunday
  • Expedited Shipping orders must be placed by 10:00 AM EST in order to ship that day
  • Delivery time may waiver outside of estimate depending on high volume orders
  • All orders are shipped via USPS depending on size and weight
  • Please note that heavy/large items and multiple boxes may require an additional shipping cost. Charges will be added at checkout, or a representative will contact you to confirm the charges
  • Shipping not available to PO Boxes


Shipping Options


Free Shipping
  • FREE for orders over $75.01*
  • Delivery Time: 5-10 Business days (Monday- Friday)
 
Standard Shipping($75.00 and below):
  • Delivery Time: 5-10 Business days (Monday- Friday)

 

1 Day Shipping**:
  • 65.00*
  • Delivery Time 1 Business Day (Monday-Friday)

2 Day Shipping**:
  • $50.00*
  • Delivery Time 2 Business Day (Monday-Friday)

**Expedited Shipping orders must be placed by 10:00 AM EST in order to ship that day

International Orders ***:
  • Calculated by Swimdepotusa representative
  • Delivery Time: Dependent on location, customer will be notified of estimated timeframe
    and shipping costs
  • Please not freight charge does not included customs duties and taxes
  • MINIMUM SHIPPING COST $25

You can check the status of your order by visiting the Track Order page or by visiting the Orders tab under your Account

Returns & Exchange Policy

We want you to be fully satisfied with your purchase and will support a return or an exchange within 30 days of the original purchase shipment date for items that are still in new unused condition and in their original (undamaged) packaging (if applicable).

Please note the following exclusions on returns and exchanges:

  • Clearance items cannot be returned or exchange
  • Grab Bag suits cannot be returned or exchanged
  • Customized items cannot be returned or exchanged
  • We reserve the right to refuse any return or exchange if we determine an item is not in “new”
    condition- including undamaged packaging.
  • International orders ONLY qualify for exchange and cannot be returned for refund

Tech Suits: Due to the unique nature and design of Tech Suits, we ONLY ACCEPT EXCHANGES within 30 days of the original shipment date from us and ONLY for a different size of the same brand and item style of the tech suit purchased.

If trying on a Tech Suit- that you would like to still qualify for an exchange- Undergarments MUST be worn when trying on (this does not include a bra).
The Tech Suit being returned for exchange must be in new and unused condition and in its original and undamaged packaging. Any suits returned to us for exchange that do not meet these requirements will not be approved for exchange and we will return the tech suit to the purchaser. WE will not accept any returns on Tech Suits for refund.

If you would like to Return or Exchange an approved item
Please call 954-515-8689 or email us at paylessswim@hotmail.com

  • Customer is responsible for all shipping cost (back to us) for any return or exchange and cost to ship replacement item back to them
  • Selected “drop Shipped” items may require a 25% restocking fee to be returned or exchanged.
  • International Orders- that qualify for Exchange only- customers will be required to pay all related shipping charges to also receive that exchange item/order.
WOMENS
Swim Depot USA logo

Subscribe to our newsletter

get 10% of your Order*

*Limit one coupon per customer per order.  Some exclusions apply.